Sometimes, things don’t go as planned. We are here to help!
If you don't receive your package, or if your purchase is significantly different from the seller's real products , you can apply for a refund from Melchic .
Negotiate with the seller first to settle the issue.
Open the dispute before your Purchase Protection ends. You can find the date and time in your order detail.
If you were unable to settle the issue with the seller, you can escalate the dispute to Melchic.
After escalating your dispute, please make sure you check your email regularly for updates.
Tracking Your Order
Once we send out your goods ,I will send you the tracking number .You can Track the package